Question 1

How long does dry cleaning take?

Accepted Answer

Our average turnaround is 1 business day. Same-day options are available for urgent needs.

Question 2

Which fabrics can you clean?

Accepted Answer

We can clean all fabric types, including cotton, silk, leather, wool, linen and synthetics.

Question 3

Can you clean leather items?

Accepted Answer

Yes. We use specialist methods for leather jackets, bags, shoes and other leather items.

Question 4

How long is your delivery time?

Accepted Answer

We usually clean and return your clothes within 24 hours. Urgent service options are also available.

Question 5

Is pressing charged separately?

Accepted Answer

No. At Kostüm Kuru Temizleme, pressing is included in the dry-cleaning price.

Question 6

Do you guarantee stain removal?

Accepted Answer

We use specialist treatments for all stains. We offer a satisfaction guarantee except for stains that cannot reasonably be removed.

Question 7

Can you collect and return my clothes from home?

Accepted Answer

Yes. We offer free pickup and delivery within Istanbul. You can ask us on WhatsApp.

Question 8

Do you also clean wool and delicate fabrics?

Accepted Answer

Absolutely. We use specialist techniques for all fabric types and follow care-label instructions.

Question 9

How are your prices set?

Accepted Answer

Pricing depends on item type, fabric and stains. You can check our price list on the website, at our shop, or on WhatsApp.

Question 10

How much are 2026 dry cleaning prices?

Accepted Answer

Our current 2026 dry-cleaning prices vary by item type. For suits, shirts, dresses and wedding gowns, see the current rates on our price list page. All prices include VAT.

Question 11

What is the wedding gown dry cleaning price?

Accepted Answer

Wedding-gown dry-cleaning prices depend on fabric, embellishment and stains. For current prices see our wedding gown dry cleaning page or our price list.

Question 12

How much is silk dry cleaning?

Accepted Answer

Silk dry-cleaning prices vary by item and fabric. For current rates see our silk dry cleaning price list or our leather and silk cleaning service page.

Question 13

How are dry cleaning fees calculated?

Accepted Answer

Dry-cleaning fees are based on item type, fabric, stain level and processing time. Our dry-cleaning prices are listed transparently on our price list.

Question 14

How do I find the nearest dry cleaner?

Accepted Answer

From our Beşiktaş shop we offer doorstep pickup across Istanbul's European side. Choose your neighbourhood on the service areas page.

Question 15

Which areas do you serve?

Accepted Answer

We offer doorstep pickup and delivery on Istanbul's European side, including Beşiktaş, Nişantaşı, Şişli, Mecidiyeköy, Levent, Teşvikiye, Taksim, Kurtuluş and Kağıthane.

Question 16

What payment methods do you accept?

Accepted Answer

We accept cash and credit cards. You can pay on delivery or at our shop.

Question 17

Do you clean wedding gowns and evening wear?

Accepted Answer

Yes. We offer specialist cleaning and packing for wedding gowns, evening wear and special-occasion clothes, using methods suited to delicate fabrics.

Frequently Asked Questions

Frequently Asked Questions

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